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ServiceTitan vs FieldEdge: Which Is Better for Your Service Business?
ServiceTitan and FieldEdge both target HVAC, plumbing and electrical contractors, but at different scales. ServiceTitan is a broader enterprise platform; FieldEdge is a focused option known for deep QuickBooks Desktop integration and service agreements at a smaller footprint.
Choose ServiceTitan if…
- You are a larger, growth-focused contractor
- You want the deepest pricebook, financing and reporting
- You have office/dispatch staff to use it fully
Choose FieldEdge if…
- Your back office runs on QuickBooks Desktop
- You want strong service-agreement management without full enterprise scope
- You want a more contained implementation
Choose neither if…
- You are a very small or solo operation (look at Jobber, Housecall Pro or Workiz)
Side-by-side comparison
| ServiceTitan | FieldEdge | |
|---|---|---|
| Pricing model | Quote-based | Quote-based |
| Team size | 11–25–100+ | 6–10–51–100 |
| Best industries | HVAC, Plumbing, Electrical | HVAC, Plumbing, Electrical |
| Implementation | High | Moderate |
| Scheduling | ||
| Dispatching | ||
| CRM | ||
| Estimates & Quotes | ||
| Invoicing | ||
| Online Payments | ||
| Online Booking | ||
| Customer Notifications | ||
| Service Agreements | ||
| Recurring Jobs | ||
| Pricebook | ||
| Inventory | ||
| Job Costing | ||
| Marketing Automation | ||
| Reporting & Dashboards | ||
| Technician Mobile App | ||
| QuickBooks Online | ||
| QuickBooks Desktop | ||
| API / Developer Access |
Scale & implementation
ServiceTitan is the heavier, more capable platform with a larger implementation. FieldEdge is more contained and can be a better fit for established-but-not-enterprise contractors.
Accounting
FieldEdge is particularly known for QuickBooks Desktop integration. If your accounting is Desktop-based, that is a strong point in its favor.
ServiceTitan
FieldEdge
Commercial disclosure. FieldServiceChoice may earn a referral fee if you visit or purchase from certain providers. These commercial relationships do not affect our Fit Scores or editorial recommendations.
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